Government and industry practitioners discuss and debate on why UX in the public sector is hard to get right. Discover what’s causing communication and talent gaps in the procurement of UX services — and how agencies and contractors can start working together to solve the puzzle of government user experience.
Mike Palmer | DHS Digital Service
Rachel Kroft | CivicActions
Dana Chisnell | Center for Civic Design
Michael Akindele | Product Design / Technology Innovation
Charles Tsui | Appian Corporation / Code Modern
Christy Hermansen | General Services Administration
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