with Andrea Goulet ( Maker or Mender articles )
and with Scott Ford
12 Noon on Thursday Jan 11th
Also of interest, is her webinar on You Tube
Empathy For Engineers: Webinar with Indi Young & Andrea Goulet - YouTube
Indi Young and Andrea Goulet teamed up to talk about Empathy for Engineers. In this talk, they walk you through several different types of empathy, help you understand their uses, and explicitly explain how to develop and apply empathy as an engineer.